CUSTOMER CARE

 

Shipping

We will ship your items within 2 to 3 days of receiving your order unless you need it sooner...just let us know!

 

Payment Options

We accept All major credit cards including Visa, MasterCard, Discover &  American Express

 

Sales Tax

Applicable 6 % sales tax will be charged to all orders shipped within the state of Florida.

No Sales Tax for any shipment out of Florida!

 

 

Returns or Exchanges

KRISTAYLOR accepts returns and exchanges within 30 days of receipt of merchandise. If you are not satisfied with your purchase and need to make an exchange or return, please follow the below instructions:

  • Contact us at info@naplesjewels.com with the order number and issue.

  • You may choose Store Credit or Refund if the merchandise was received within 30 days.

  • Returns for store credit and exchanges will be processed free of charge

  • If you choose, we will email you a USPS return label within 2 business days from the date of your return request. 

  • Call Customer Service at 866-475-3595 Anytime with any questions!